Privacy Policy

Introduction

MINOÁR ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit MINOAR.COM or make a purchase.

Data We Collect

We collect information you provide directly to us, including:

Name, email address, shipping and billing address
Payment information (processed securely by Stripe or PayPal — we never store card numbers)
Order history and purchase details
Account credentials (email and hashed password)
Communications you send us

We also collect certain data automatically when you browse our site, including IP address, browser type, pages visited, and referring URLs.

How We Use Your Data

To process and fulfil your orders
To send order confirmations, shipping updates, and customer service communications
To improve our website and shopping experience
To send marketing communications (only with your explicit consent)
To comply with legal obligations

Data Sharing

We do not sell or rent your personal data. We share data only with service providers who help us operate our business (e.g., DHL for shipping, Stripe and PayPal for payments), and only to the extent necessary to provide those services. All third parties are bound by confidentiality agreements.

Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

Right of access — you can request a copy of the data we hold about you
Right to rectification — you can ask us to correct inaccurate data
Right to erasure — you can ask us to delete your personal data
Right to restrict processing — you can ask us to limit how we use your data
Right to data portability — you can request your data in a machine-readable format
Right to object — you can object to certain types of processing

To exercise any of these rights, please contact us at info@minoar.com .

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Contact

For any privacy-related inquiries, please contact: info@minoar.com